When Resources are LimitedWe Provide Solutions
Every Answer. Every Call.
Handled Instantly.
Stop overwhelming your staff with repetitive calls and questions. JoAnn AI answers routine housing questions instantly — fully customized to your agency — so your team can focus on real work.
Most agencies handle the same questions all day. JoAnn answers them instantly.
Let your staff focus on real work while JoAnn handles the routine — 24/7.
Instant answers for tenants and staff — by phone, by chat, or try it free right now.
See How JoAnn Answers Your Calls 24/7
Your agency's AI receptionist answers tenant calls around the clock — trained on your specific policies, programs, and procedures. No hold times. No missed calls. No after-hours voicemail.
See How Your Website Answers Questions Instantly
Put JoAnn AI on your agency's website — trained on your rules, regulations, and procedures so staff and tenants get the right answer immediately, without calling your office.
Try It Now — Ask JoAnn a Question Below
Ask any housing question right now — HCV, HOTMA, NSPIRE, rent calculations, fair housing, eligibility. Instant answers, no cost, no signup required.
Agencies use JoAnn to reduce call volume, improve response times, and support staff — without adding headcount.
Every Answer. Every Call.
Handled Instantly.
Stop overwhelming your staff with repetitive calls and questions. JoAnn AI answers routine housing questions instantly — fully customized to your agency — so your team can focus on real work.
Most agencies handle the same questions all day. JoAnn answers them instantly.
Let your staff focus on real work while JoAnn handles the routine — 24/7.
Let your staff focus on real work while JoAnn handles the routine questions — instantly, 24/7, customized to how your agency operates.
See How JoAnn Answers Your Calls 24/7
Your agency's AI receptionist answers tenant calls around the clock — trained on your specific policies, programs, and procedures. No hold times. No missed calls.
Get This for My AgencySee How Your Website Answers Questions Instantly
Put JoAnn AI on your agency's website — trained on your rules, regulations, and procedures so staff and tenants get the right answer immediately.
Customize for My AgencyTry It Now — Ask JoAnn a Question Below
Ask any housing question right now — HCV, HOTMA, NSPIRE, rent calculations, fair housing. Instant answers, no cost, no signup required.
Ask a Question NowAgencies use JoAnn to reduce call volume, improve response times, and support staff — without adding headcount.
The Resources You Need to
Help the Families You Serve
Expert training, credentialing, compliance consulting, and program management services for housing authorities, property managers, and government agencies nationwide.
Comprehensive Support Across Affordable Housing
From HCV administration to disaster recovery grant management, we cover every dimension of affordable housing compliance and operations.
HCV & Public Housing
Program management, operational support, financial services, inspections, remote services, Moving to Work, PBV, RAD, and compliance consulting for PHAs of every size.
Explore ServicesMultifamily & Tax Credit
LIHTC compliance, RAD conversions, multifamily training, audit support, and consulting for affordable housing owners, managers, and syndicators.
Explore ServicesGrant Management
CDBG-DR, ERAP, CARES Act, and COVID-19 disaster recovery fund administration for federal, state, and local agencies navigating complex compliance requirements.
Explore ServicesTraining & Products
Live, virtual, and self-paced courses covering public housing, HCV, multifamily, HOTMA, NSPIRE, and more — plus industry-leading publications and policy tools.
Browse CoursesRemote Services
On-demand access to experienced housing professionals for wait-list management, eligibility determinations, inspections coordination, and administrative overflow support.
Learn MoreCredentialing & Certificates
Industry-recognized credentials for housing professionals — including specialist and executive certificates — that demonstrate competency and advance careers in public housing.
View CredentialsNSPIRE
Implementation
Stay Ahead of HOTMA & NSPIRE Requirements
Sweeping changes to income, assets, and inspection standards are reshaping how housing authorities operate. Our expert instructors break down the regulations and give your staff the tools to implement them correctly.
- HOTMA Now: fast-track overview for immediate compliance
- Full HOTMA Implementation: deep-dive for policy officers
- NSPIRE inspection standards training for HQS and UPCS
- Policy template packages and implementation checklists
- Agency-specific technical assistance available
Professional Credentials That Advance Careers
Our certificates are recognized across the affordable housing industry as the standard for professional competency.
Housing Choice Voucher Specialist (HCVS)
Core competency in HCV administration, eligibility, and program rules.
Public Housing Specialist (PHS)
Comprehensive foundation for public housing occupancy and management.
Rent Calculations Specialist (RCS)
Accurate income, asset, and rent calculation for all household types.
Inspection Specialist (IS)
HQS and NSPIRE inspection standards for field and supervisory staff.
Tax Credit Specialist (TCS)
LIHTC compliance, income certification, and set-aside management.
Multifamily Housing Manager (MHM)
Section 8 and Section 236 program compliance for property staff.
HOME Compliance Specialist
HOME program regulations, tenant eligibility, and reporting requirements.
RAD Implementation Specialist
Rental Assistance Demonstration conversion compliance and operations.
Executive Management Program (EMP)
Leadership, governance, and strategic management for PHA executives.
Compliance & Ethics Certificate
Federal compliance frameworks, fair housing, and ethical decision-making.
CFO / Finance Leadership Track
Financial reporting, budget management, and audit preparation for PHAs.
Board Member Orientation
Governance responsibilities, oversight duties, and legal obligations.
Ready to Strengthen Your Agency?
Whether you need training, consulting, or hands-on operational support — we're ready to help your team serve families with confidence and compliance.
Rent Calculation for
Public Housing & HCV
Master the rent calculation rules that housing authorities get wrong every day. This course gives your staff the confidence to calculate income, assets, and TTP correctly — and the credential to prove it.
- Full certification in HCV & Public Housing rent calculations
- Joann AI assistant included — ask questions anytime, get instant answers
- Covers income, assets, deductions, TTP, and utility allowances
- HOTMA-updated content — current regulations, not outdated rules
- Self-paced — complete on your schedule, no travel required
Group rates available for teams of 5+.
Ask Joann Anything About
Housing Authority Regulations
Get instant answers on HCV, HOTMA, NSPIRE, rent calculations, fair housing, LIHTC, and more — available 24/7.
Need Assistance? We're here for You!
Have questions about our courses or AI Assistant? Contact us today, and we’ll help you get started.